Hello, I’m Linda, your virtual assistant. I am here to help with any questions about our products and services.
Start chat nowI noticed that you have not been able to find what you are looking for. Would you like me to help you find an answer to your question?
Start chat nowAll it takes to make your online banking as safe as possible and to protect your account from unauthorised access is staying on top of the latest safety alerts and following a few simple rules.
TANs (Transaction Number) can only be used for personal transactions. Your bank will never ask you to enter a TAN for prize draws, security updates or to refund money to your account. Hence, please always use caution if you are asked for your bank details or a TAN when you are not actually making a transaction.
To block your account, call our emergency security helpline at 116 116.
Protect your smartphone and computer with up-to-date anti-virus software.
Always keep your programs and operating systems up-to-date.
We, your Sparkasse, use cookies that are essential to providing access to our website. If you consent to the use of cookies, we will use additional, non-essential cookies in order to process information on your use of our website for analytical (e.g. to measure reach) and marketing purposes (e.g. to personalise content). As part of this, Google may also provide us with additional data. We also use cookies to assign visitors to specific target groups and provide these target groups to Google for advertising campaigns. For more detailed information about these cookies, please see our Privacy Statement. Cookie consent is optional and not required in order to use this website. To select the kind of additional cookies you are happy for us to use, please click on “Change settings”. You can also consent to the use of all additional cookies by clicking on “Agree”. You can withdraw your consent at any time or change your cookie settings by clicking on the “Change cookie settings” link at the bottom of each page. If you click on “Decline”, we will not use any additional cookies.